Returns

We accept returns within 14 calendar days from the date your order is delivered.

To be eligible for a return, the product must remain completely unopened and unused.

The returned item must:

• Be in its original sealed packaging.
• Have the original factory security seal/sticker intact and unbroken.
• Not have been opened.
• Not have been plugged into power.
• Not have been turned on or activated.
• Include all original packaging, accessories, manuals, and proof of purchase.

Once the factory seal or security sticker has been broken or removed, or the product has been plugged in, powered on, or activated, the item is considered used and is not eligible for return or refund.

Return Authorization Required

Before returning any product, you must contact us by email to obtain a Return Authorization (RA).

Email: info@bestdealscanada.ca

Returns sent without prior Return Authorization will not be accepted.

Once your return request has been approved, we will provide detailed return instructions.

Return Shipping & Restocking Fee

The customer is responsible for all return shipping costs, regardless of the reason for the return, including warranty claims, defective products, or manufacturing defects.

The customer is also responsible for:

• Properly packaging the returned product.
• Any loss, damage, or delay during return shipping until the item has been received and inspected by Best Deals Solutions Inc.

We strongly recommend using a trackable and insured shipping service.

For approved returns that are eligible for a refund, a 10% restocking fee will be deducted from the refund amount.

Original shipping charges (if applicable) are non-refundable.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If you receive:

• A damaged item;
• A defective product; or
• An incorrect item,

please contact us within 7 calendar days of delivery.

Please include:

• Your order number;
• A description of the issue; and
• Clear photos or videos showing the problem.

We will review your claim and determine the appropriate resolution, which may include repair, replacement, warranty service, or other remedies at our discretion.

Non-Returnable Items

The following items are not eligible for return or refund:

• Products with opened, broken, or removed factory seals or security stickers.
• Products that have been opened, plugged in, powered on, or activated.
• Products showing signs of use, misuse, modification, or physical damage.
• Products returned without prior Return Authorization.
• Clearance or final sale items.
• Gift cards.
• Special-order or customized products.

Exchanges

Exchanges are only available for products approved under warranty or for products that arrive damaged or defective.

All exchange requests are subject to product availability.

Refunds

Once your approved return has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 10 business days, less any applicable 10% restocking fee.

Please note that your financial institution or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at: info@bestdealscanada.ca

Warranty

Manufacturer warranty coverage (where applicable) is separate from this Return & Refund Policy.

Products that are not eligible for return may still qualify for warranty service if they develop a verified manufacturing defect during the applicable warranty period.

Warranty service may include repair, replacement, or other remedies as determined by the manufacturer or Best Deals Solutions Inc.

Customers are responsible for all shipping costs associated with warranty claims unless otherwise required by applicable law.

Limitation of Liability

Best Deals Solutions Inc. reserves the right to refuse any return or refund request that does not comply with this policy.

We reserve the right to inspect all returned products before approving any refund, exchange, or warranty claim.